Cactus 360 | Sales Policy

Sales Policy

These legal terms and conditions (Sales Policy) apply to Cactus360.com, Kayyah.com and any and all other sites that are affiliated with or powered by Voyager International's Open MLS Server Appliance.

Sales and Service Policies.
Cactus360.com is authorized to charge customers the agreed upon posted prices for services rendered including photography, hosting of virtual tours on Kayyah.com back office and through Move.com - Realtor.com's network for Showcase and Non-Showcase listings.

Any charges made to customers' credit cards, writing of a check or paying for your tours/services with cash will be accompanied by a sales receipt and serve as proof that services were rendered and satisfactorily received. Disputing any credit charge through your bank or credit card provider once services have been rendered and products received by any customer constitutes a breech of this policy and will result in immediate suspension of your account and/or legal action. All hosting accounts not paid as agreed and delinquent after 30 days shall be suspended. Reconnection fees of $50, $75, or $100 will apply depending on the size of the account. All sales are non-refundable. These terms and conditions are subject to change.

Our Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by us anytime you interact with or enter our website, when you purchase products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority with us, and we go to great lengths to protect it.

Why we collect personal information
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.

If you do not want Kayyah - Voyager to keep you up to date news, you can send an email to us and in subject line, enter : UNSUBSCRIBE (your email) and we will cease sending you any more emails.

When we disclose your information
We take your privacy very seriously. We do not sell or rent your contact information to other marketers.

How we protect your personal information
We take precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

The Online Store make use of (SSL) encryption on all web pages where personal information is required. To make purchases, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Safari.

Cookies and other technologies
As is standard practice on many corporate websites, our website uses "cookies" and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We will not use the information collected to market directly to that person.

In some of our email messages we use a "click-through URL" linked to content on the website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

In addition we use pixel tags — tiny graphic images — to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site.

Pixel tags also enable us to send email messages in a format customers can read. And they tell us whether emails have been opened to ensure that we’re sending only messages that are of interest to our customers. We may use this information to reduce or eliminate messages sent to a customer. We store all of this information in a secure database located in Dallas, Texas at Rackspace.

International users
We abide by the safe harbor framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union. For more information, you can and should read about the U.S. Department of Commerce Safe Harbor Program.

Our website has links to the sites of other companies such as banner ads and other firms that might advertise on our site. We are not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Privacy questions
If you have questions or concerns about our Customer Privacy Policy or data processing, please use the contact form to contact us. We will respond to your inquiry within 30 days.

We may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.